DELIVERY & RETURN

NOTES ON DELIVERY AND SHIPPING COSTS

Shipping within Germany and the EU is fulfilled by DHL & DHL Express - our exclusive logistics partners. We process and ship all orders during our general business hours. These hours are Monday to Friday from 8:00 (CET) to 18:00 (CET) (with the exception of legal holidays).

STANDARD
Delivery Time
DHL Express
Delivery Time
Germany
0,00 EUR***
2-3 business days
11,90 EUR
1 business day*
Shipping costs
Delivery time
Germany
STANDARD 0,00 EUR***
2-3 business days
DHL Express 11,90 EUR
1 business day*


SHIPPING TO OTHER EU COUNTRIES

The shipping costs for deliveries to other EU countries are stated in the following overview of shipping costs and are stated on the order form for customers.

The cost for delivery to Switzerland and Norway includes actual delivery, shipping, and export charges. The import charges are not included in delivery or export charges.

STANDARD
Delivery Time
DHL Express
Delivery Time
Austria
0,00 EUR***
3-4 business days
14,90 EUR
1-2 business days*
Belgium
9,90 EUR
3-4 business days
14,90 EUR
1-2 business days*
Bosnia-Herzegovina
19,90 EUR
7-10 business days
-
-
Bulgaria
14,90 EUR
7-10 business days
24,90 EUR
1-2 business days*
Croatia
19,90 EUR
7-10 business days
-
-
Czech Republic
14,90 EUR
5-7 business days
24,90 EUR
1-2 business days*
Denmark
9,90 EUR
3-5 business days
14,90 EUR
1-2 business days*
Estonia
14,90 EUR
7-10 business days
24,90 EUR
1-2 business days*
Finland
9,90 EUR
5-7 business days
24,90 EUR
1-2 business days*
France
0,00 EUR**
3-5 business days
14,90 EUR
1-2 business days*
Greece
9,90 EUR
7-10 business days
24,90 EUR
1-2 business days*
Hungary
14,90 EUR
5-7 business days
24,90 EUR
1-2 business days*
Iceland
14,90 EUR
7-10 business days
-
-
Ireland
9,90 EUR
5-7 business days
24,90 EUR
1-2 business days*
Italy
9,90 EUR
5-7 business days
19,90 EUR
1-2 business days*
Latvia
14,90 EUR
5-7 business days
24,90 EUR
1-2 business days*
Lithuania
14,90 EUR
5-7 business days
24,90 EUR
1-2 business days*
Luxembourg
9,90 EUR
3-4 business days
14,90 EUR
1-2 business days*
Malta
19,90 EUR
7-10 business days
29,90 EUR
1-2 business days*
Netherlands
0,00 EUR***
2-3 business days
14,90 EUR
1 business day*
Norway
29,90 EUR
5-7 business days
-
-
Poland
9,90 EUR
5-7 business days
19,90 EUR
1-2 business days*
Portugal
9,90 EUR
3-5 business days
19,90 EUR
1-2 business days*
Romania
14,90 EUR
5-7 business days
24,90 EUR
1-2 business days*
Slowakia
14,90 EUR
5-7 business days
24,90 EUR
1-2 business days*
Slowenia
9,90 EUR
5-7 business days
19,90 EUR
1-2 business days*
Spain
9,90 EUR
5-7 business days
19,90 EUR
1-2 business days*
Schweden
9,90 EUR
5-7 business days
19,90 EUR
1-2 business days*
Switzerland
14,90 EUR
5-10 business days
-
-
Ukraine
19,90 EUR
7-10 business days
-
-
United Kingdom
0,00 EUR**
3-5 business days
19,90 EUR
1-2 business days*
Shipping costs
Delivery time
Austria
STANDARD 0,00 EUR***
3-4 business days
DHL Express 14,90 EUR
1-2 business days*
Belgium
STANDARD 9,90 EUR
3-4 business days
DHL Express 14,90 EUR
1-2 business days*
Bosnia-Herzegovina
STANDARD 19,90 EUR
7-10 business days
DHL Express -
-
Bulgaria
STANDARD 14,90 EUR
7-10 business days
DHL Express 24,90 EUR
1-2 business days*
Croatia
STANDARD 19,90 EUR
7-10 business days
DHL Express -
-
Czech Republic
STANDARD 14,90 EUR
5-7 business days
DHL Express 24,90 EUR
1-2 business days*
Denmark
STANDARD 9,90 EUR
3-5 business days
DHL Express 14,90 EUR
1-2 business days*
Estonia
STANDARD 14,90 EUR
7-10 business days
DHL Express 24,90 EUR
1-2 business days*
Finland
STANDARD 9,90 EUR
5-7 business days
DHL Express 24,90 EUR
1-2 business days*
France
STANDARD 0,00 EUR**
3-5 business days
DHL Express 14,90 EUR
1-2 business days*
Greece
STANDARD 9,90 EUR
7-10 business days
DHL Express 24,90 EUR
1-2 business days*
Hungary
STANDARD 14,90 EUR
5-7 business days
DHL Express 24,90 EUR
1-2 business days*
Iceland
STANDARD 14,90 EUR
7-10 business days
DHL Express -
-
Ireland
STANDARD 9,90 EUR
5-7 business days
DHL Express 24,90 EUR
1-2 business days*
Italy
STANDARD 9,90 EUR
5-7 business days
DHL Express 19,90 EUR
1-2 business days*
Latvia
STANDARD 14,90 EUR
5-7 business days
DHL Express 24,90 EUR
1-2 business days*
Lithuania
STANDARD 14,90 EUR
5-7 business days
DHL Express 24,90 EUR
1-2 business days*
Luxembourg
STANDARD 9,90 EUR
3-4 business days
DHL Express 14,90 EUR
1-2 business days*
Malta
STANDARD 19,90 EUR
7-10 business days
DHL Express 29,90 EUR
1-2 business days*
Netherlands
STANDARD 0,00 EUR***
2-3 business days
DHL Express 14,90 EUR
1 business day*
Norway
STANDARD 29,90 EUR
5-7 business days
DHL Express -
-
Poland
STANDARD 9,90 EUR
5-7 business days
DHL Express 19,90 EUR
1-2 business days*
Portugal
STANDARD 9,90 EUR
3-5 business days
DHL Express 19,90 EUR
1-2 business days*
Romania
STANDARD 14,90 EUR
5-7 business days
DHL Express 24,90 EUR
1-2 business days*
Slowakia
STANDARD 14,90 EUR
5-7 business days
DHL Express 24,90 EUR
1-2 business days*
Slowenia
STANDARD 9,90 EUR
5-7 business days
DHL Express 19,90 EUR
1-2 business days*
Spain
STANDARD 9,90 EUR
5-7 business days
DHL Express 19,90 EUR
1-2 business days*
Schweden
STANDARD 9,90 EUR
5-7 business days
DHL Express 19,90 EUR
1-2 business days*
Switzerland
STANDARD 14,90 EUR
5-10 business days
DHL Express -
-
Ukraine
STANDARD 19,90 EUR
7-10 business days
DHL Express -
-
United Kingdom
STANDARD 0,00 EUR**
3-5 business days
DHL Express 19,90 EUR
1-2 business days*

*for orders before 12:00 AM. If the order is placed for an express delivery after 12:00 AM on the preceding day, the delivery time will be increased by one business day.

Express shipping orders cannot be delivered on Saturdays.

**from an order value of 150,00 EUR, otherwise 4,90 EUR

***from an order value of 30,00 EUR, otherwise 4,90 EUR