DELIVERY & RETURN

NOTES ON DELIVERY AND SHIPPING COSTS

Shipping within Germany and the EU is fulfilled by DHL & DHL Express - our exclusive logistics partners.
We process and ship all orders during our general business hours. These hours are Monday to Friday from 8:00 (CET) to 18:00 (CET) (with the exception of legal holidays).

STANDARD
Delivery Time
DHL Express
Delivery Time
Germany
0,00 GBP***
2-3 business days
9,90 GBP
1 business day*
Shipping costs
Delivery time
Germany
STANDARD 0,00 GBP***
2-3 business days
DHL Express 9,90 GBP
1 business day*


SHIPPING TO OTHER EU COUNTRIES

The shipping costs for deliveries to other EU countries are stated in the following overview
of shipping costs and are stated on the order form for customers.

The cost for delivery to Switzerland and Norway includes actual delivery, shipping, and export charges.
The import charges are not included in delivery or export charges.

STANDARD
Delivery Time
DHL Express
Delivery Time
Austria
0,00 GBP***
3-4 business days
20,90 GBP
1-2 business days*
Belgium
7,90 GBP
3-4 business days
20,90 GBP
1-2 business days*
Bosnia-Herzegovina
15,90 GBP
7-10 business days
-
-
Bulgaria
11,90 GBP
7-10 business days
31,90 GBP
1-2 business days*
Croatia
15,90 GBP
7-10 business days
-
-
Czech Republic
11,90 GBP
5-7 business days
23,90 GBP
1-2 business days*
Denmark
7,90 GBP
3-5 business days
23,90 GBP
1-2 business days*
Estonia
11,90 GBP
7-10 business days
31,90 GBP
1-2 business days*
Finland
7,90 GBP
5-7 business days
31,90 GBP
1-2 business days*
France
0,00 GBP**
3-5 business days
20,90 GBP
1-2 business days*
Greece
7,90 GBP
7-10 business days
31,90 GBP
1-2 business days*
Hungary
11,90 GBP
5-7 business days
31,90 GBP
1-2 business days*
Iceland
11,90 GBP
7-10 business days
-
-
Ireland
7,90 GBP
5-7 business days
31,90 GBP
1-2 business days*
Italy
7,90 GBP
5-7 business days
20,90 GBP
1-2 business days*
Latvia
11,90 GBP
5-7 business days
31,90 GBP
1-2 business days*
Lithuania
11,90 GBP
5-7 business days
31,90 GBP
1-2 business days*
Luxembourg
7,90 GBP
3-4 business days
20,90 GBP
1-2 business days*
Malta
15,90 GBP
7-10 business days
31,90 GBP
1-2 business days*
Netherlands
0,00 GBP***
2-3 business days
20,90 GBP
1 business day*
Norway
15,90 GBP
5-7 business days
-
-
Poland
7,90 GBP
5-7 business days
23,90 GBP
1-2 business days*
Portugal
7,90 GBP
3-5 business days
13,90 GBP
1-2 business days*
Romania
11,90 GBP
5-7 business days
31,90 GBP
1-2 business days*
Slowakia
11,90 GBP
5-7 business days
31,90 GBP
1-2 business days*
Slowenia
7,90 GBP
5-7 business days
23,90 GBP
1-2 business days*
Spain
7,90 GBP
5-7 business days
23,90 GBP
1-2 business days*
Schweden
7,90 GBP
5-7 business days
23,90 GBP
1-2 business days*
Switzerland
15,90 GBP
5-10 business days
-
-
Ukraine
15,90 GBP
7-10 business days
-
-
United Kingdom
0,00 GBP**
3-5 business days
23,90 GBP
1-2 business days*
Shipping costs
Delivery time
Austria
STANDARD 0,00 GBP***
3-4 business days
DHL Express 20,90 GBP
1-2 business days*
Belgium
STANDARD 7,90 GBP
3-4 business days
DHL Express 20,90 GBP
1-2 business days*
Bosnia-Herzegovina
STANDARD 15,90 GBP
7-10 business days
DHL Express -
-
Bulgaria
STANDARD 11,90 GBP
7-10 business days
DHL Express 31,90 GBP
1-2 business days*
Croatia
STANDARD 15,90 GBP
7-10 business days
DHL Express -
-
Czech Republic
STANDARD 11,90 GBP
5-7 business days
DHL Express 23,90 GBP
1-2 business days*
Denmark
STANDARD 7,90 GBP
3-5 business days
DHL Express 23,90 GBP
1-2 business days*
Estonia
STANDARD 11,90 GBP
7-10 business days
DHL Express 31,90 GBP
1-2 business days*
Finland
STANDARD 7,90 GBP
5-7 business days
DHL Express 31,90 GBP
1-2 business days*
France
STANDARD 0,00 GBP**
3-5 business days
DHL Express 20,90 GBP
1-2 business days*
Greece
STANDARD 7,90 GBP
7-10 business days
DHL Express 31,90 GBP
1-2 business days*
Hungary
STANDARD 11,90 GBP
5-7 business days
DHL Express 31,90 GBP
1-2 business days*
Iceland
STANDARD 11,90 GBP
7-10 business days
DHL Express -
-
Ireland
STANDARD 7,90 GBP
5-7 business days
DHL Express 31,90 GBP
1-2 business days*
Italy
STANDARD 7,90 GBP
5-7 business days
DHL Express 20,90 GBP
1-2 business days*
Latvia
STANDARD 11,90 GBP
5-7 business days
DHL Express 31,90 GBP
1-2 business days*
Lithuania
STANDARD 11,90 GBP
5-7 business days
DHL Express 31,90 GBP
1-2 business days*
Luxembourg
STANDARD 7,90 GBP
3-4 business days
DHL Express 20,90 GBP
1-2 business days*
Malta
STANDARD 15,90 GBP
7-10 business days
DHL Express 31,90 GBP
1-2 business days*
Netherlands
STANDARD 0,00 GBP***
2-3 business days
DHL Express 20,90 GBP
1 business day*
Norway
STANDARD 15,90 GBP
5-7 business days
DHL Express -
-
Poland
STANDARD 7,90 GBP
5-7 business days
DHL Express 23,90 GBP
1-2 business days*
Portugal
STANDARD 7,90 GBP
3-5 business days
DHL Express 13,90 GBP
1-2 business days*
Romania
STANDARD 11,90 GBP
5-7 business days
DHL Express 31,90 GBP
1-2 business days*
Slowakia
STANDARD 11,90 GBP
5-7 business days
DHL Express 31,90 GBP
1-2 business days*
Slowenia
STANDARD 7,90 GBP
5-7 business days
DHL Express 23,90 GBP
1-2 business days*
Spain
STANDARD 7,90 GBP
5-7 business days
DHL Express 23,90 GBP
1-2 business days*
Schweden
STANDARD 7,90 GBP
5-7 business days
DHL Express 23,90 GBP
1-2 business days*
Switzerland
STANDARD 15,90 GBP
5-10 business days
DHL Express -
-
Ukraine
STANDARD 15,90 GBP
7-10 business days
DHL Express -
-
United Kingdom
STANDARD 0,00 GBP**
3-5 business days
DHL Express 23,90 GBP
1-2 business days*

*for orders before 12:00 AM. If the order is placed for an express delivery after 12:00 AM on the preceding day, the delivery time will be increased by one business day.
 Express shipping orders cannot be delivered on Saturdays.

**from an order value of 150,00 EUR, otherwise 4,90 EUR

***from an order value of 30,00 EUR, otherwise 4,90 EUR